• Darren Atkins

My Automation Week #14

In the last week, I have been overwhelmed with the generosity and kindness of companies and individuals, who have reached out to offer assistance to the NHS. working hard to ensure patients are looked after, and we will be able to cope as more patients are infected with the virus.


To protect my immediate team, I have imposed a dispersed workforce to lower the risk of infection and to ensure we will be able to provide continuity of service. Fortunately, with cloud-based automation, Microsoft teams and remote access, we can provide virtually a business as usual service. With non-essential meetings now cancelled and staff diverted to coronavirus activities, project progress has slowed.


Changes to outpatient clinics and elective care procedures will mean a reduction in transactions for existing processes. Trying to keep a positive outlook, now is an opportunity to reflect and undertake activities that we never seem to have the time to do and attempt to use our skills and expertise to accelerate deployment of automation that supports Covid-19 regardless of where those requests come,


In the last week, I have been overwhelmed with the generousity and kindness of companies and individuals, who have reached out to offer assistance to the NHS.


On 10th March, I attended the Digital Outpatient Innovation Exchange in Newmarket. A collection of outpatient technology innovators and NHS organisations. Some outstanding innovators on display and plenty of conversations about how robotic technology can further enhance these opportunities. The following day I presented a keynote at Cloud Expo at the Excel Centre. Some excellent audience interaction and a long list of questions to answer. Despite the virus, the attendance was still excellent.



On Thursday last week, I was asked by our friends at NEL Healthcare Consulting, Accenture and Healthy London to see if I could help with writing an automaton to handle requests from Care Homes for access to NHS mail. I love a challenge, so I stayed awake all night to write three processes to support this initiative. Twenty-four hours later, I had a solution ready for scenario testing. Expect a future blog to go into greater detail about this.

So with half my diary now cleared out I am motivated myself to do #something incredible!


Stay safe until next time.


If anyone needs any help, advice or assistance, please feel free to reach out to me.

#RPA #AI #blueprism #timematters #ESNEFT

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