With so many NHS organisations now on a common platform, it is the right time to align road maps, scale and deliver solutions at pace and to

Organizations have a duty of care to ensure staff vehicles used for business purposes have valid insurance and an MOT.

If an existing process gives the required output, then why change it? For example, I have seen organizations map out their new starters and

The NHS is still reliant on paper letters to communicate with patients. Whilst some efficiencies have been made by outsourcing the printing

This week saw the launch of my new blog which I hope everyone has found useful. I am still getting used to writing content and I am really p

As our bots are completely software-based and virtual, unless I could find a solution to this challenge it would prevent me from delivering

East Suffolk and North Essex NHS Foundation Trust's (ESNEFT) first clinical process facilitated the processing of incoming GP referrals from

Is it better to hire automation developers and teach them about your business, or empower the existing workforce to learn how to develop int

To celebrate the launch I will be selecting five subscribers to my blog to receive a free copy. Winners will be announced on Friday 18th Oct

In this series of blog posts i will share my thoughts and advice on developing in- house knowledge and capability to deliver an automation r

Measuring success by time and using this to encourage staff engagement ensures AI technology is non-threatening and readily accepted.

I will be posting some help and advice, giving access to templates and guides, sharing technical tips, commenting on my thoughts and ideas

The highlight of the last week was when Microsoft's CEO Cindy Rose OBE unexpectedly referred to my work at East Suffolk and North Essex NHS