The NHS Digital Exchange is an online library that facilitates the sharing of automations and collaboration between healthcare organisations. The COVID Staff Antibody Testing Bots that were deployed at East Suffolk & North Essex NHS Foundation Trust last month have successfully processed over 11,000 order requests saving 1000s of hours for our hardworking NHS staff. NHS organisations across the whole country face the same challenge. So when our friends at Norfolk & Norwich Un

The pandemic has been harmful to so many people. The loss of loved ones, jobs, businesses and financial difficulties makes me grateful to wo

Leveraging the power of Blue Prism Cloud to interact directly with IMMJ’s MediViewer Open API allows the rapid upload of clinical documentation without the need to use the front-end user interface. The traditional approach to intelligent automation involves manipulating and controlling applications using the end-user interface. But what if you could mix your approach and incorporate direct access Application Programming Interfaces (APIs)? I've recorded a video demo (see below

East Suffolk & North Essex NHS Foundation Trust are using robots to assist in the administration of COVID-19 Antibody Tests for all employee

The use of robotic automation to bridge the gap between disparate technology systems can deliver more timely service to patients.

With increased pressure on NHS HR and Finance Teams, anything we can do with a robot during COVID to help reduce the burden and workload

The Patient Administration System (PAS) at Colchester Hospital is not linked to the National Spine.

The lockdown period has been insane and has seen a massive push to deploy processes faster than ever to support our response to COVID-19.

East Suffolk and North Essex NHS Foundation Trust, in partnership with NEL Healthcare Consulting, NHSX and the Care Quality Commission, have

The Business Informatics and Finance Team at East Suffolk and North Essex NHS Foundation Trust have launched a series of graphical reports to help operationally manage the Covid-19 pandemic for the Trust. The staff data that feeds the BI reports comes from Allocate UK's Healthroster. Unfortunately with no HL7, API or SQL backend, the only way to extract the data every hour was for a human to do it 24x7. With this approach completely impractical the challenge was given to the

In partnership with NEL Healthcare Consulting, Healthy London and Accenture, over the last week I have created four processes that will speed up the handling of access requests and the provision of NHS Mail accounts to Care Homes throughout the UK. This blog gives a high level overview of what part the process the robots will manage. Any Care Home requiring access to NHS mail completes the access request form shown below. The robot reads all emails and saves all attachments i

In the last week, I have been overwhelmed with the generosity and kindness of companies and individuals, who have reached out to offer assistance to the NHS. working hard to ensure patients are looked after, and we will be able to cope as more patients are infected with the virus. To protect my immediate team, I have imposed a dispersed workforce to lower the risk of infection and to ensure we will be able to provide continuity of service. Fortunately, with cloud-based autom

The launch of the NHS Digital Exchange hosted by Blue Prism Cloud was warmly received and sparked a flurry of conversations with existing NHS Trusts as well as many new ones. The value of collaboration is vital to scale automation at pace and in a cost-effective way. A prime example recently was between my Trust and our friends at University Hospital Birmingham (UHB). UHB had ongoing challenges with recent changes to the NHS Electronic Referral System (ERS) and the handling o

National changes to Agenda for Change (AfC) were agreed by the NHS Staff Council in June 2018 clarifying arrangements for employees progressing through pay bands (pay progression). Pay point progression is considered to be a reward that is dependent on satisfactory performance, conduct and demonstration of meeting statutory and mandatory training requirements relevant to their role. While due to the changes in the banding structure not all pay points attract more pay, this re

This week saw the launch of the NHS Digital Exchange on the Blue Prism DX platform. An ever-expanding collection of forty plus objects and processes to aid healthcare organisations deploy in a time-saving way. I have been in contact with several Trusts to get them registered and sharing. Planning is underway for the first formal NHS automation leaders forum. Slightly later than intended as I wanted to launch the digital exchange. Perhaps we can hold our first meeting as part

This blog features a webinar (split into four parts) I presented a few months ago about automation in Human Resources. I have created two processes which are available via the NHS Digital Exchange. More than 16 others are planning in the coming months! If anyone needs any help, advice or assistance, please feel free to reach out to me. #RPA #AI #blueprism #timematters #ESNEFT

Each participating Trust will need to register on the Digital Exchange and create an instance for their organisation. This area is private to your Trust and is an area where you can create and upload your artefacts. At the first NHS Automation Leaders Forum, we will discuss how the collaboration partnership will work in terms of sharing work and how we can protect our NHS investment. The complication comes in that there is a mix of Trusts who are developing solutions within t

Each digital exchange artefact has a home page that offers the packaged blue prism cloud robotic processes and objects for importing into your technology platform. Remember, the artefacts are designed to meet ESNEFT's standard operating procedures, and it should not be assumed that these artefacts can be blindly launched into production. It is imperative that due diligence is applied and any consumed artefacts follow in-house governance, where applicable clinical risk assessm

The NHS DX is a constantly evolving collaboration platform and updates to process and objects frequently occur depending upon the demands of ESNEFT's development lifecycle. 31 - GP ERS Accept Referrals This process automates the acceptance of GP referrals. 32 - GP Referrals from ERS to Kainos Evolve This asset downloads GP referrals from ERS, collates medical data into a single PDF, collects key data items and uploads to the patient record on Kainos Evolve. 33- Invoicing pre-

The rationale and drivers for greater automation within the NHS are beyond argument – increased demand for services, frozen or shrinking budgets and crippling skills shortages. Add in the often shockingly slow and inefficient processes which are such a drain on staff time and morale and a barrier to improved service delivery, and it’s little wonder that digitisation has become such a holy grail for successive Governments and senior NHS leaders. As we all know, the narrative a