The moment of truth is here. Go-live day is always exciting. Rather than a big-bang switch on wherever possible, we try to release a sing...

It isn't strictly true to say no testing is done before stage 5 as naturally sections of code and logic are verified during the build pha...

By the time we reach this stage, there is already a high level of confidence that the process has been accurately captured and that the t...

With the process deep dive completed and having a recorded video of the process, it is now time to create the process definition document (P

o ensure the process map is captured accurately, it is essential to conduct this exercise at the end-users desktop, in their environment

Before building an automation platform, it was necessary to develop a business case that would justify the investment and give confidence to

At East Suffolk & North Essex NHS Foundation Trust we have adopted a six-stage automation development lifecycle. After reviewing best practi

Over the last 15 months, Team ESNEFT have given back 22,371 hours to our hardworking NHS staff. This is the time we can spend with our patie

If an existing process gives the required output, then why change it? For example, I have seen organizations map out their new starters and

Is it better to hire automation developers and teach them about your business, or empower the existing workforce to learn how to develop int

In this series of blog posts i will share my thoughts and advice on developing in- house knowledge and capability to deliver an automation r